Frequently Asked Questions
We've documented the most common queries. Please contact us if you have any questions
To create a campaign, you need to enter some basic information such as your website URL, campaign name, reward titles and your campaign colour.
We offer a 7 day free trial, and then charge for usage after the trial expires.
We recommend that you share your campaign across your social profiles and anywhere you can. If you have 0 traffic, a referral campaign won't help, but we CAN help if you are driving traffic and would like to experience the snowball effect.
All you need to do is copy and paste the code snippet inside the <head> </head> tags on your website. Insert the code on the pages where you'd like the referral overlay to appear (e.g. on a 'welcome' page and a dashboard area).
We provide you with a custom dashboard that allows you to see all users, their rewards, their # of referrals and more. You can download the email addresses of users who have joined your campaign in order to add them to your list/gift them their rewards.
You are able to fulfil rewards in your dashboard area -- view the pending rewards, and then reach out to the recipient or apply the reward on your website.
Salescamp is a subscription product, so we'll bill you monthly on the same day of every month. You're free to cancel your account at any point and you're not locked in to any contracts.
We use Stripe to handle all payments.
Yes, if you are under the threshold for the plan you'd like to downgrade to, you can downgrade it via your account dashboard.
It's very simple, just copy and paste your code snippet into the <head> tags inside each page you'd like the referral overlay to appear on.
We recommend your inner web pages, e.g. dashboard, welcome page, settings page etc. Our referral tracking cookie only works on pages where the code snippet is added, so if you add the code to an inner page and a user is referred, they'll also be a signup.
Yes! You can use Salecamp anywhere that enables you to add code into the <head> tags.
If there are any issues, please get in touch with our support team.
